SMS Consent & Messaging Policy

Effective Date: June 24, 2026

Habor Care Services LLC is committed to protecting the privacy of our clients, family members, and authorized representatives.

How SMS Consent Is Obtained

SMS messages are sent only to individuals who have provided prior authorization.

Consent may be obtained during the client admission or onboarding process through one of the following methods:

Written intake forms
Electronic intake forms
Client admission paperwork
Other documented authorization completed by the home care agency

SMS messaging remains disabled until the home care agency documents the recipient’s prior express consent and enables SMS notifications for that recipient within HaborCareAI.

Providing consent to receive SMS messages is voluntary and is not a condition of receiving care services.

Types of SMS Messages

Individuals who have authorized SMS notifications may receive messages including:

Caregiver arrival notifications
Scheduled visit reminders
Visit completion notifications
Family care updates
Important care-related notifications
Account-related communications

Message Frequency

Message frequency varies depending on care services and account activity.

Message and Data Rates

Message and data rates may apply based on your mobile carrier.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any message.

Need Assistance?

Reply HELP to any SMS message or contact:

Habor Care Services LLC

Phone: 803-510-5252

Email: habor.care@gmail.com

Privacy

Mobile phone numbers and SMS consent are used solely for providing authorized care-related communications.

SMS consent is never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Questions

If you have questions regarding our SMS communications, please contact Habor Care Services LLC.

Phone: 803-510-5252

Email: habor.care@gmail.com